DISCRIMINATION IS AGAINST THE LAW
Cookeville Regional Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cookeville Regional Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
COOKEVILLE REGIONAL MEDICAL CENTER:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
· Qualified sign language interpreters
· Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
· Qualified interpreters
· Information written in other languages
IF YOU NEED THESE SERVICES, CONTACT:
CRMC Customer Service at 931-783-2733 or the house-wide nursing supervisor at 931-528-2541 (ask to speak with the house-wide nursing supervisor).
If you believe that Cookeville Regional Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Compliance Officer
1 Medical Center Blvd
Cookeville, TN, 38501
Phone: 931-783-5842
Fax: 931-783-2728
Email: plduty@crmchealth.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Officer is available to help you using the above contact information.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
CRMC provides language assistance services free of charge. If you need assistance, please call 1-931-783-2733 or 1-931-528-2541.
Spanish: Atención: Si usted habla español, puede utilizar los servicios de soporte de idiomas de forma gratuita para usted. Llame al 1-931-783-2733 o (1-931-528-2541).
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Zhìdiàn 1-931-783-2733 huò (1-931-528-2541).
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French: Attention: Si vous parlez français, vous pouvez utiliser les services de support de langue gratuitement pour vous. Appelez le 1-931-783-2733 ou (1-931-528-2541).
Laotian: ເອົາໃຈໃສ່: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ທ່ານສາມາດໃຊ້ບໍລິການສະຫນັບສະຫນູນພາສາການຟຣີສໍາລັບທ່ານ. ໂທຫາ 1-931-783-2733 ຫຼື (1-931-528-2541).
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German: Achtung: Wenn Sie Deutsch sprechen, können Sie die Sprachunterstützung Dienste kostenlos zu Ihnen. Rufen Sie 1-931-783-2733 oder (1-931-528-2541).
Gujarati: ધ્યાન: તમે ગુજરાતી બોલે તો, તમે ભાષા આધાર સેવાઓ વિના મૂલ્યે ઉપયોગ કરી શકો છો. 1-931-783-2733 અથવા (1-931-528-2541) પર ફોન કરો.
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Japanese: 注意：あなたが日本語を話す場合、あなたはあなたに無料で言語サポート・サービスを使用することができます。 1-931-783-2733または（1-931-528-2541）を呼び出します。
Chūi: Anata ga nihongo o hanasu baai, anata wa anata ni muryō de gengo sapōto sābisu o shiyō suru koto ga dekimasu. 1 – 931 – 783 – 2733 Matawa (1 – 931 – 528 – 2541) o yobidashimasu.
Tagalog: Attention: Kung magsalita ka Tagalog, maaari mong gamitin ang mga serbisyo language support nang walang bayad sa iyo. Tumawag 1-931-783-2733 o (1-931-528-2541).
Hindi: ध्यान दें: आप हिंदी बोलते हैं, तो आप आप के लिए भाषा समर्थन सेवाओं के प्रभार से मुक्त कर सकते हैं। 1-931-783-2733 या (1-931-528-2541) को बुलाओ।
dhyaan den: aap hindee bolate hain, to aap aap ke lie bhaasha samarthan sevaon ke prabhaar se mukt kar sakate hain. 1-931-783-2733 ya (1-931-528-2541) ko bulao.
Russian: Внимание: Если вы говорить на русском, вы можете использовать языковую поддержку услуги бесплатно для вас. Позвоните 1-931-783-2733 или 1-931-528-2541.
Vnimaniye: Yesli vy govorit’ na russkom, vy mozhete ispol’zovat’ yazykovuyu podderzhku uslugi besplatno dlya vas. Pozvonite 1-931-783-2733 ili 1-931-528-2541.
Persian: توجه: اگر شما فارسی صحبت، شما می
توانید از خدمات پشتیبانی از زبان رایگان به
شما استفاده کنید. پاسخ 1-931-783-2733
و یا (1-931-528-2541).
Farsi: توجه: اگر شما فارسی صحبت می کنند، شما می توانید از خدمات پشتیبانی از زبان رایگان به شما استفاده کنید. پاسخ 1-931-783-2733 و یا (1-931-528-2541).
Section 1557, Part of the Affordable Care Act, prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation or identity, or disability.
Contact the Compliance Officer with questions or concerns: 931-783-5842.